I've just bought a Sony Ericsson W380i and am trying to download music but apparently I need to download this. I can't find it anywhere and the CD Rom that comes with the 'phone doesn't tell me how to do it either.
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You need to go to windows update and install Windows Media Player 11, then you can install the sony software
"I also encountered difficulties in installing Media Manager for Walkman from the Sony eSupport website. I kept getting the error "Microsoft Wmf 11 Redist for MTP Support. Requirements not met. Press OK to Exit Install." After contacting Customer Support at least 5 times via online chat and phone, nobody could help me install the utility. When I worked down the list, I tried re-installing Windows Media Player 11 from the MS website (I had previously installed this using the CD that came with the player). Microsoft required me to do a lot of updates on my Windows Media Center OS. So, when I had WMP 11 installed, I was able to install the Media Manager"