I am looking for a program that I can access my Mother's computer and help her when she gets stuck. I can't always understand what she's seeing and it's hard for me to help her. I only need a basic program that I can see her screen and get her back to where she can use it.
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Join.me (free) is good and so is OpenSSH (free and insanely awesome use it every day) and LogMeIn(paid)
I have been using BeAnywhere. It's easy to work, secure and flexible, I have been using to help my mum too. She is learning some basic IT technologies and this tool is very simple to use for newcomers like our moms :)