Verified answer

Let’s try the following suggestion and check if it helps.

Method 1: In the command prompt run the following and check if it works.

chkdsk C: /f /r /x

If the above method does not work, go to next method.

Method 2: I would suggest you to run the command by using Windows 7 disc.

a. Insert the Windows 7 installation disc or USB flash drive, or a system repair disc, and then shut down your computer.

b. Restart your computer using the computer's power button.

c. When prompted, press any key, and then follow the instructions that appear.

d. On the Install Windows page, or on the System Recovery Options page, choose your language and other preferences, and then click next.

If neither the Install Windows page nor the System Recovery Options page appears, and you're not asked to press any key, you might need to change some system settings. To learn how to do this, see Start your computer from a Windows 7 installation disc or USB flash drive.

e. On the System Recovery Options menu, click Command prompt.

Run the following command.

chkdsk C: /f /r /x

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