I have 42 emails that I cannot access for several weeks, including bills due. The acct is on 'Lockdown'. All 3 tele.#'s listed were called: 1-408-731-3300 1-866-562-7219 1-408-349-1572 and all have been disconnected therefore I sent an actual old fashion letter to the Yahoo Corporation Office & Headquarters @ 701 First Ave. Sunnyvale, Ca. 94089. Have you also moved since the massive email fail as well or will I have some help? I've evaluated products and service for Consumers Union for 35 years and this is really a mess. My alternative email is with aol, which you have, so any info needs to go to that acct. which, by the way, I've NEVER had a problem with in 8 years. Thank you.
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Verified answer
This is a public site. If you want to contact Yahoo directly, i suggest you fill out a help form and email them directly:
https://io.help.yahoo.com/contact/index?locale=en_...
Select Yahoo Account
Under Topic, select Password and Sign In
Under Sub-topic, select Unable to Sign In
Under Recommended Options, click Email
The official phone number for Yahoo Customer Care is 1-800-318-0612. Yahoo has been experiencing an unusual amount of calls so the waiting time is long and disconnections are frequent.
i hope this helps.