Verified answer

Hi,

Thousands are having all kinds of problems with their mail since the new format, with Server Farm issues with Original Mail AND Beta Mail, several months ago!

This week it seems that blank emails are the most common problem. You, (most), can solve by cleaning your browser's cache using the link on the bottom of this post.

Yahoo! and Sun Java are also having conflicts. Rather than trying to work around them, here is the easy and fastest way to cure them (for most). Go to Tools, open Internet Options, and select Advance tab. Scroll down the list and see if you have Microsoft Virtual Machine listed, if so, uncheck the 2 java¡¯s listed. Make sure JIT is checked, click apply then ok. and then Close. This lets MSN virtual machine launch Yahoo! mail. If you don't have MSN VM, get it here: http://mad.msnfanatic.com/index.php/down...

Also: you will have less problems with Mail if you sign in via Messenger! Go to preferences, general, then check box: Automatically sign me in when I click a Yahoo! link in Messenger. Then click on the little envelope icon on top of messenger box. Or go to My Yahoo and click on your mail link. Or click on the Big RED Y! on the Yahoo! Toolbar. Bottom line is any link that already has you signed in!!!

I recommend that you use Original Mail until beta works out the bugs. Just click on Switch Back on the top of your mail page. FYI, beta means TESTING. Go back to IE6 which works just fine and is problem free. It is still installed on your pc. Just go to Start, setting, and add/remove programs and delete IE7. If you are using Yahoo Mail Plus, and your server farm has problems, switch to the free service until things are worked out.

NOTE: Use beta software at your own risk; it is intended for testing and evaluation purposes only. Do not install beta software on your primary computer or production environment.

To clean your browsers cache: http://help.yahoo.com/l/us/yahoo/mail/or...

You may also need to update your Windows:

http://update.microsoft.com/windowsupdat...

To contact Yahoo!

Toll Free 1-866-562-7219.

http://add.yahoo.com/fast/help/us/mail/c...

customer care 408-349-1572

fax 408-349-3301

I hope this helps you.

I need Help signing in

I need to talk to someone to figure why my security questions are causing problems

i am playing fantasy sports-football...won the league but cant make any trades...how do i get this fixed

Somone has my login information. I close and come back later and it s open. Please help.