Today as I turned on my Xbox I got a message saying my account was suspended due to a problem with my payment option. When I tried to update my payment information I got this message "Can't retrieve information from Xbox Live. Please try again later. Status Code: 80153003. Wtf? How do I fix this?
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i had the same problem! just call xbox live support which u can find the # on the website at www.xbox.com. call them and they can fix it!
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Best option for you would be to call 1-800-4MY-XBOX. They will probably have to fix the issue for you. Give them the error code as well.