I need to access an older yahoo account, it has pertinent information in a folder I need but I can not remember my password and it can not be reset online it has to be done by a yahoo representative. So my question is how do I contact customer service to get help on resetting my password. My new email is [email protected] older account is [email protected] I need to get into my folders so I can transfer the information to my new account!!! I need some help please!!!!
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Please contact our Yahoo! Accounts team directly here: http://bit.ly/JRAh82. Submit a request on this issue by selecting "Yahoo! Account" as the product, "Password and sign in" as the category, and "unable to sign in" as the sub-category. Be sure to scroll past "Password Helper" to "Email a Support Agent" and when the form asks for your secret questions and answers please either provide your best guess, or write "I don't know".