Verified answer

Your computer needs drivers to know what the cellphone is and how to use it. You need to google your Cellphone Model and try to find the software for it. We need more info on what type of phone you have to give you more accurate information.

On a Mac, shift/administration/3 takes a photo of the exhibit. in case you press shift/administration/4, you may click and drag over the area you favor; the photo is taken once you launch the mouse button.

Did a CD come with the cord? If so you may need to install something for it to work...