Unfortunately i received a trojan horse off the internet.
after scanning and fixing the problem with an antivirus program, it asked me to restart my laptop.
it seemed to shut down ok, however when it booted up again, a blue sceen came up saying "Your PC ran into a problem that it couldn't handle and needs to restart" under this it said "error: critical_process_died.
if i attempt the automatic repair it just shows the samsung loading screen and does not continue!
i have looked all over the internet on my desktop and cannot find a solution.
Laptop Specs:
Processor Brand Intel
Processor Type Core i3
Processor Mode l3110M
Processor Speed (GHz) 2.40
Memory
Installed RAM 4GB
RAM Type DDR3
Cache Memory Size (M) 3
Disk Drives
Hard Drive Size 500GB
Hard Drive Type SATA
Hard Drive Speed (RPM) 5400
Optical Drive Type DVD Burner
Screen
Screen Size 15.6"
Screen Type LED LCD
Screen Definition High Definition
Graphics & Video Support
Graphics Card Brand Intel
Graphics Card Type HD Graphics 4000
Graphics Card Memory Type Shared
Software
Operating System Windows 8
please help!!!!!!!!!!!!!!!!!!!!!!
:(
Answers & Comments
Verified answer
No Problem. What has happened is your entire OS and the recovery partition has been corrupted, so unfortunately you will need to reinstall everything from a disk or some other external media. If using a disk, put on the computer and keep hitting F2. Your computer should open into a BIOS window that would give you boot options. Select DVD/CD as your first boot option. Open the DVD tray, pop in the OS disk. Restart the computer and it should automatically boot to the disk instead of the hard drive. This will allow you to reformat your hard drive and re-install windows.
If you need help with this you can contact me through my website at www.cgis.webs.com.
Hope this helps.
Motherboard Gigabyte EG41MFT-US2H
RAM 4 GB (is ok)
WINDOWS 8 PRO
SATA SSD 120 GB (I changed the SSD with other SSD)
The problem started to happen last weeks.
When I make clone from ssd to Harddisk I have NO problem !
It is happening only with SSD disks last weeks !
Even with new clean installation SSD show this problem "critical_process_died" but NOT with Harddisk !