I am running Firefox 6.0 (the most recent version) and Windows Vista Business, and I can't use the new Yahoo mail.
When I try to upgrade Yahoo mail I get the following error:
You're almost there, but your web browser doesn’t support the newest version of Yahoo! Mail
Upgrade to a faster, more secure version of a supported browser. It's free and it only takes a few moments:
Firefox
Internet Explorer (for Windows)
Safari
Then, if I click on Firefox I get the following error:
Sorry, Mozilla Firefox optimized for Yahoo! is not available for your system.
The Yahoo! optimized version of Mozilla Firefox is only available for the following operating systems:
Windows 2000
Windows XP
Windows Server 2003
Windows Vista
Windows 7
Mac OS X 10.4 or later
Linux
Does anyone have any idea why Yahoo is not recognizing my browser or OS?
Thanks for any and all ideas.
Answers & Comments
Verified answer
6.0 If pretty much brand new. Send an email to the yahoo support people.
Try this for now
If you're using the "New Improved" Y mail switch back to Classic for the time being until Yahoo can get this mess fixed with the "New" mail.
The New "Improved'' (sic) Mail is Unstable & There's Several Solutions To go back to Y Classic Mail. There are literally 1000's & 1000's of users complaining that can't use their mail properly. At Least One of These Solutions will work either Permanently or Temporally to get You in Your Mail so you can Manage it for now.
I know it's a lot of words but some folks are PC illiterate & I don't Know What Group You're in.
Note: As of May 31st, you can no longer switch back. Yahoo's removed the link to return to the Classic version. If your previous version was the "New Mail", then you MAY be stuck with it & you can't get it back Permanently.
BUT, If you have stalled from "upgrading" (like me) then the trick below will work.
Here are some of the Solutions for You:
**PERMANENT SOLUTION**: IF you have NOT "upgraded" Yet
To get back to the Classic version you'll have to lower the resolution on your PC to the point where it won't support the Beta version.
To do this Right click on a blank space on your desktop & choose "Properties". Select the "Settings" tab. Move the slider that says "Screen resolution" all the way to the left (or Below 1024 by 768 pixels) Click OK. You may have to restart your PC (depending on your settings)
Note: I'm still running XP & am not sure if this works in Windows 7 - Some say it doesn't
After rebooting or logging into your Y mail account like normal while in this new low screen resolution you'll be asked to switch to the new mail. Do so & click OK or upgrade (don't worry). When you're in the new mail you'll brought to a page that tells you the resolution is to low. It'll give you a few choices. Choose the "last one" which will say something like 'go back to the previous version you were using'. Click that & you'll be brought to your old classic mail. Log out of Y mail. Now you can change your screen resolution like it was before. This should be permanent - not just a one time fix (or until Y mail fixes/forces this too upon us & hopefully that's many months away)
**TEMP SOLUTIONS**:
You can use these two links though it's only a temp fix & you'll have to use them every time to access the Classic version so put them in your bookmarks or favorites for easy access.
http://us.mc598.mail.yahoo.com/mc/launch
or
http://us.mc598.mail.yahoo.com/mc/welcome
If the links don't work & open up Y Classic Mail then copy/paste the address in a new window or tab & press enter.
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Hope this helps and be Sure to come back & give SOMEONE a best answer (if one of them works for you) because some of these answers take a lot of time & work & research on our part. You can choose a best answer after 1 hour
NEW YAHOO! MAIL IS STILL UNSTABLE....IT WOULD BE BEST TO GO BACK TO YOUR PREVIOUS VERSION OF YAHOO! MAIL...
To go back to YAHOO! MAIL CLASSIC...
Turn off Javascript - you'll then be asked if you want to return to Mail Classic, click "yes".
If you don't know how to turn off Javascript...
For SAFARI: Open SETTINGS>click PREFERENCES>>click SECURITY>>Uncheck ENABLE JAVA and ENABLE JAVASCRIPT
IMPORTANT:Remember to RE-ENABLE JAVA and JAVASCRIPTING back ON when you are back in Mail Classic because without it some mail functions won't work.
For IE: Open TOOLS > INTERNET OPTIONS >> SECURITY. In security click "CUSTOM LEVEL" -> disable active scripting in the scripting section.
IMPORTANT:Remember to turn JAVASCRIPTING back ON when you are back in Mail Classic because without it some mail functions won't work.
For FIREFOX: Open TOOLS -> OPTIONS -> CONTENT, click on "DISABLE JAVASCRIPT". Now hit F5 to refresh the page while you are in Yahoo! email in order to switch back... In the options, click (PERMANENT) to switch back to YAHOO! Classic. DO NOT click the "ONE TIME ONLY" option.
IMPORTANT: Turn JAVASCRIPT back ON once you have your "CLASSIC" account back.
PLEASE ACKNOWLEDGE IF THIS SOLUTION WORKS BY CLICKING BEST ANSWER..THANKS